Shipping policy
06-09-2018 492
Set policies of delivery, installation with the desire to create value added products when customers buy products of Intech
Mục lục
1. SCOPE OF APPLICATION:
- All customers buy products at the website or customers to directly view and purchase at the company.
2. FORMS OF APPLICATION:
2.1. Free shipping: Free delivery within the inner city of Hanoi - applicable for orders worth 100 million or more.
2.2. Delivery Charges: In addition to the free shipping, the remaining cases will be charged according to the shipping fee of the third carrier or the company's fee schedule. This fee will be announced and confirmed by the company to you before your payment is made and the company makes the shipment.
3. DELIVERY TIME:
- Delivery time will be 2-6 days depending on distance of transportation.
- In some cases, the company can delay delivery due to force majeure conditions such as bad weather, unfavorable traffic conditions, broken vehicles on the way of delivery, problems in the export process. row.
- If you have any questions about shipping information, please contact our Hotline for assistance.
4. RESPONSIBILITY FOR CARGO TRANSPORTATION
- The company will be responsible for the goods and the risks such as loss or damage of goods during the transportation of goods from our warehouse to you.
- You have the responsibility to check the goods upon receipt. When goods are found damaged, scratched, broken, distorted, or wrong goods, sign the status of goods with the delivery staff and promptly notify the Customer Care Hotline number of Company.
- After you have signed the receipt without comment or comment on the goods, the Company is not responsible for the requirements of the exchange due to damage, scratches, broken, distorted, wrong goods, ... from you later.
- If the shipping service is chosen and selected, you will be responsible for the goods and the risks of loss or damage of the goods during the transportation of the goods from the company's warehouse. to you. The customer will be responsible for freight and related losses.
5. OTHER CONDITIONS
- The company will only deliver the goods to the right recipients that customers have registered when buying goods. In the course of delivery, if there is an unclear change of address, we have the right to refuse the delivery and request the customer to receive the goods at the place of sale of the company.
- If the delivery address is not clear, in the corner, or in dangerous places, hilly areas, transport vehicles are difficult, we have the right to refuse transportation, delivery direct.
- In the event of force majeure, due to natural disaster, flood, bridge failure ..., we are not responsible for compensation arising from wrong delivery of goods or not transporting goods to the place. as agreed with the customer.
- In case we have been transported to the place of delivery as agreed at the time of purchase, but for some reason the customer requested to return the goods, then the customer must bear the shipping cost in accordance with company.
- For heavy and bulky products that need to be transported to the floor without elevator, customers are requested to assist in delivery.
- On special days or festive days due to general traffic restrictions (forbidden road for some vehicles ...), the time of delivery may change, We will call the customer to Unified delivery time.
- All customers buy products at the website or customers to directly view and purchase at the company.
2. FORMS OF APPLICATION:
2.1. Free shipping: Free delivery within the inner city of Hanoi - applicable for orders worth 100 million or more.
2.2. Delivery Charges: In addition to the free shipping, the remaining cases will be charged according to the shipping fee of the third carrier or the company's fee schedule. This fee will be announced and confirmed by the company to you before your payment is made and the company makes the shipment.
3. DELIVERY TIME:
- Delivery time will be 2-6 days depending on distance of transportation.
- In some cases, the company can delay delivery due to force majeure conditions such as bad weather, unfavorable traffic conditions, broken vehicles on the way of delivery, problems in the export process. row.
- If you have any questions about shipping information, please contact our Hotline for assistance.
4. RESPONSIBILITY FOR CARGO TRANSPORTATION
- The company will be responsible for the goods and the risks such as loss or damage of goods during the transportation of goods from our warehouse to you.
- You have the responsibility to check the goods upon receipt. When goods are found damaged, scratched, broken, distorted, or wrong goods, sign the status of goods with the delivery staff and promptly notify the Customer Care Hotline number of Company.
- After you have signed the receipt without comment or comment on the goods, the Company is not responsible for the requirements of the exchange due to damage, scratches, broken, distorted, wrong goods, ... from you later.
- If the shipping service is chosen and selected, you will be responsible for the goods and the risks of loss or damage of the goods during the transportation of the goods from the company's warehouse. to you. The customer will be responsible for freight and related losses.
5. OTHER CONDITIONS
- The company will only deliver the goods to the right recipients that customers have registered when buying goods. In the course of delivery, if there is an unclear change of address, we have the right to refuse the delivery and request the customer to receive the goods at the place of sale of the company.
- If the delivery address is not clear, in the corner, or in dangerous places, hilly areas, transport vehicles are difficult, we have the right to refuse transportation, delivery direct.
- In the event of force majeure, due to natural disaster, flood, bridge failure ..., we are not responsible for compensation arising from wrong delivery of goods or not transporting goods to the place. as agreed with the customer.
- In case we have been transported to the place of delivery as agreed at the time of purchase, but for some reason the customer requested to return the goods, then the customer must bear the shipping cost in accordance with company.
- For heavy and bulky products that need to be transported to the floor without elevator, customers are requested to assist in delivery.
- On special days or festive days due to general traffic restrictions (forbidden road for some vehicles ...), the time of delivery may change, We will call the customer to Unified delivery time.